An "end user" (referred to as "user" or "you") is any person who accesses our website, its content, or uses our services. "We", "our", and "us" refer to TailorsKart and its affiliated branches and businesses.

1. Introduction

TailorsKart (tailorskart.in) is an e-commerce platform for tailoring materials and accessories, operated with branch locations in Udumalpet (Head Office), Coimbatore, Erode, Tirupur, and Madurai, Tamil Nadu. By using this Website, you accept all Terms and notices published here, which may be updated from time to time. TailorsKart reserves the right to decline registration of any user without assigning a reason.

2. User Account, Security and Password

Upon registration, you will receive an account and password. You are solely responsible for maintaining the confidentiality of your account and password and for all activities carried out under your account. You agree to (a) immediately notify TailorsKart of any unauthorized use of your account or any other security breach, and (b) log out of your account at the end of each session. TailorsKart is not responsible for any loss or damage arising from your failure to comply with this clause.

3. Services Offered

TailorsKart provides internet-based services (collectively, the "Service") that enable users — including tailors, boutique owners, home stitchers, resellers, distributors, and garment manufacturers — to purchase genuine tailoring materials, threads, laces, trims, and related accessories ("Products") from our catalogue. Once an order is placed, the Product will be shipped and payment for the Service becomes due as per the order terms.

4. Privacy Policy

By using this Website, you consent to and agree to be bound by our Privacy Policy, which is incorporated into these Terms by reference.

5. Limited User

You agree not to reverse-engineer, modify, copy, transmit, distribute, display, publish, license, create derivative works from, or sell any part of the information, images, or software obtained from this Website. Limited reproduction of Website content is permitted only where "TailorsKart" is credited as the source and prior written permission has been obtained. Wholesale or unlimited reproduction, copying, or unauthorized modification of Website content, for commercial or non-commercial purposes, is strictly prohibited.

6. User Rules and Conduct

While using the Website and its Services, you agree that you will not:

• Defame, abuse, stalk, harass, threaten, or violate the legal rights of others;
• Post, upload, or distribute unlawful, obscene, defamatory, or infringing material;
• Upload files containing intellectual property you do not own or have rights to use;
• Upload or distribute files containing viruses, malware, or corrupted data;
• Run unauthorized contests, surveys, chain letters, or pyramid schemes on the platform;
• Download material you know or reasonably should know cannot be lawfully distributed;
• Remove or falsify authorship, copyright, or proprietary notices;
• Violate any applicable law or regulation, whether within or outside India;
• Violate any term of these Terms or any other TailorsKart policy.

7. User Warranty and Representation

If you submit or upload any content (e.g., reviews, images, order specifications), you warrant that you own or are authorized to use it, and that it does not infringe any third party's intellectual property or other rights.

8. Product Accuracy and Order Alterations

TailorsKart makes every effort to ensure accurate representation of Products (fabric shade, thread color, material texture, etc.), but exact appearance and finish cannot be guaranteed due to factors such as screen display variance, dye-lot differences, and stock availability. Where a substitution or alteration to your order (e.g., color, brand, size, or material) becomes necessary due to availability, we will seek your approval via the email or contact number provided at checkout. You may reject the proposed change within 10 days of receiving our request. If an alternative is offered and also rejected, the order will be treated as cancelled and refunded to your original payment method.

9. Intellectual Property Rights

Unless otherwise stated, TailorsKart owns all Intellectual Property Rights in and to the Website, including but not limited to trademarks, trade names, logos, product designs, source code, graphics, text, databases, and content. You may not use, distribute, or reproduce any TailorsKart content without prior authorization.

You retain ownership of any content you submit (images, reviews, text, etc.). However, by posting content that is publicly visible on the Website, you grant TailorsKart a non-exclusive license to use, display, and reproduce that content in connection with our Services.

10. Links to Third-Party Sites

The Website may contain links to third-party sites (e.g., payment gateways, courier tracking, social media). TailorsKart is not responsible for the content, accuracy, or practices of any linked site, and inclusion of a link does not imply endorsement.

11. Warranties Disclaimer / Limitation of Liability

While TailorsKart strives for accuracy in all Website information, we do not warrant the completeness or accuracy of any product, pricing, or service information. TailorsKart shall not be liable for any direct, indirect, incidental, or consequential damages arising from use of, or inability to use, the Services, including data loss, profit loss, or unauthorized access to your account. TailorsKart is not responsible for Website downtime due to maintenance or circumstances beyond our reasonable control.

12. Indemnification

You agree to defend, indemnify, and hold TailorsKart harmless from any claims, losses, liabilities, damages, or expenses (including legal fees) arising from your breach of these Terms or any obligation owed under them.

13. Pricing

All product prices are listed on the Website in Indian Rupees (₹) and form part of these Terms by reference. Prices, products, and services are subject to change at TailorsKart's discretion without prior notice.

14. Shipping

Title and risk of loss for ordered Products pass to you upon handover of the shipment to our courier/logistics partner (including Shadowfax, and other partner couriers used across our Udumalpet, Coimbatore, Erode, Tirupur, and Madurai branches).

15. Returns, Cancellations & Refunds

(Insert your specific return/cancellation/refund policy here — timeframes, eligible products, condition requirements, and refund method, since tailoring materials such as cut fabric/thread may have different return eligibility than standard retail goods.)

16. Termination

TailorsKart may suspend or terminate your access to the Website or Services if we believe, at our discretion, that you have violated these Terms. These Terms remain in effect indefinitely until terminated. Upon termination, TailorsKart may remove content associated with your account, and neither party shall be liable to the other for such removal. You remain liable for payment of any orders placed prior to termination.

17. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India

18. Headings

Headings used in these Terms are for identification and convenience only and do not limit or define the scope of any provision.

19. Interpretation

Terms defined in the singular apply equally to the plural, and vice versa. The words "includes," "include," and "including" are deemed followed by "without limitation." References to "hereof," "herein," and similar terms refer to these Terms as a whole.

20. Severability

If any provision of these Terms is found invalid or unenforceable, that provision alone shall be affected, and the remaining provisions shall continue in full force and effect.

21. Report Abuse / Grievance

Users are solely responsible for content they upload or submit (e.g., reviews). TailorsKart does not pre-review user-submitted content and does not endorse it. To report a violation of these Terms or any content-related concern, contact us at:

Email: [tailorskart.cbe@gmail.com] Phone: [99 44 77 65 36] Address: TailorsKart (Brand owned by NEOTEXPRO),39/4 Ayappan kovil street, Udumalpet, Tamil Nadu, India